21 May 60GB SSD End of Life Announcement
End-of-Life Product Notice
60GB SSD & 500GB HDD TP6 Configurations
Custom America is initiating the End of Life (EOL) process for all variations of the TP6 with 60GB solid state drives (SSD) and 500GB hard disk drives (HDD).
Custom America will continue to offer and provide warranty repair for the EOL products five (5) years from the Last Customer Ship (LCS) date announced below for customers with a valid support contract.
The objective of this announcement is to assist you in making a final purchase of the product, and to help you smoothly transition to the new products by planning for the following milestones. Any questions about this EOL notice or proper replacement products should be directed to your sales representative.
|Official EOL Notice||Distribution of official notice to the general public||June 1st, 2020|
|Last Customer Ship Date||The product is no longer for sale after this date||July 1st, 2020*|
|End of Service Renewals||Last day to purchase warranty service upgrades||30 days from LCS|
|End of Warranty Repair||Repair service will be based on product's warranty||July 1st, 2025|
|*Date is subject to change. Product will be available while supplies last.|
Affected Configurations and Recommended Replacements
The recommended replacement for all affected configurations is a 120GB SSD, except for cases where the additional capacity of the 500GB HDD is required, in which case the recommended replacement is a 500GB SSD. For a complete list of configurations and replacements, see this link.
|EOL Config||Config Description||Replacement Config||Replacement Config Description|
|EVO-TP6D-xxUx||EVO TP6, 60GB SSD||EVO-TP6D-xxVx||EVO TP6, 120GB SSD|
|EVO-TP6D-xxHx||EVO TP6, 60GB SSD||EVO-TP6D-xxVx||EVO TP6, 120GB SSD|
All warranties on EOL models are honored for the full extent of the warranty period, and include free lifetime support for the product. For more details on the warranty, please visit pos-x.com/warranty. If you have any questions regarding the End of Life process, please call Customer Care at 360.302.2222.