60GB SSD End of Life Announcement

End-of-Life Notice

21 May 60GB SSD End of Life Announcement

End-of-Life Product Notice

60GB SSD & 500GB HDD TP6 Configurations

Custom America is initiating the End of Life (EOL) process for all variations of the TP6 with 60GB solid state drives (SSD) and 500GB hard disk drives (HDD).

Custom America will continue to offer and provide warranty repair for the EOL products five (5) years from the Last Customer Ship (LCS) date announced below for customers with a valid support contract.

The objective of this announcement is to assist you in making a final purchase of the product, and to help you smoothly transition to the new products by planning for the following milestones. Any questions about this EOL notice or proper replacement products should be directed to your sales representative.



End-of-Life Timeline

MilestoneDefinitionDate
Official EOL NoticeDistribution of official notice to the general publicJune 1st, 2020
Last Customer Ship DateThe product is no longer for sale after this dateJuly 1st, 2020*
End of Service RenewalsLast day to purchase warranty service upgrades30 days from LCS
End of Warranty RepairRepair service will be based on product's warrantyJuly 1st, 2025
*Date is subject to change. Product will be available while supplies last.


Affected Configurations and Recommended Replacements


The recommended replacement for all affected configurations is a 120GB SSD, except for cases where the additional capacity of the 500GB HDD is required, in which case the recommended replacement is a 500GB SSD. For a complete list of configurations and replacements, see this link.
EOL ConfigConfig DescriptionReplacement ConfigReplacement Config Description
EVO-TP6D-xxUxEVO TP6, 60GB SSDEVO-TP6D-xxVxEVO TP6, 120GB SSD
EVO-TP6D-xxHxEVO TP6, 60GB SSDEVO-TP6D-xxVxEVO TP6, 120GB SSD

All warranties on EOL models are honored for the full extent of the warranty period, and include free lifetime support for the product. For more details on the warranty, please visit pos-x.com/warranty. If you have any questions regarding the End of Life process, please call Customer Care at 360.302.2222.

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