19 Jul T2 End of Life Announcement
End-of-Life Product Notice
T2 & T2 Lite Android Terminals
Custom America is initiating the End of Life (EOL) process for all variations of the T2 and T2 Lite Android POS terminals.
The recommended replacement for both the T2 and T2 Lite is the Silk Android.
Custom America will continue to offer and provide warranty repair for the EOL products one (1) year from the Last Customer Ship (LCS) date announced below for customers with a valid support contract.
The objective of this announcement is to assist you in making a final purchase of the products affected, and help you smoothly transition to the replacement product by planning for the following milestones. Any questions about this EOL notice or proper replacement products should be directed to your sales representative.
End-of-Life Timeline |
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| Milestone | Definition | Date |
| Official EOL Notice | Distribution of official notice to the general public | July 21st, 2021 |
| Last Customer Ship Date | The product is no longer for sale after this date | August 21st, 2021* |
| End of Service Renewals | Last day to purchase warranty service upgrades | 30 days from LCS |
| End of Warranty Repair | Repair service will be based on product's warranty | July 21st, 2022 |
| *Date is subject to change. Product will be available while supplies last. | ||
Affected Models |
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| Model | Part Number | Description |
| T2A | 935KY310100L33 | 15", Printer, Android, 2GB RAM, 16GB |
| T2A 10" Rear Display | 935KY310200L33 | 15", Printer, 10" Rear Display Android, 2GB RAM, 16GB |
| T2A 15" Rear Display | 935KY310300L33 | 15", Printer, 15" Rear Display Android, 2GB RAM, 16GB |
| T2 Lite | 935KY300100L33 | 15", Android, 2GB RAM, 16GB |
| T2 Lite 10" Rear Display | 935KY300200L33 | 15", 10" Rear Display, Android, 2GB RAM, 16GB |
| T2 Lite 15" Rear Display | 935KY300300L33 | 15", 15" Rear Display, Android, 2GB RAM, 16GB |
All warranties on EOL models are honored for the full extent of the warranty period, and include free lifetime support for the product. For more details on the warranty, please visit pos-x.com/warranty. If you have any questions regarding the End of Life process, please call Customer Care at 360.302.2222.