10 Feb The new leader in value receipt printers
POS-X is pleased to announce the next generation of our low cost ION series thermal receipt printer, the ION Thermal 2. The all new ION Thermal 2 features a faster print speed, smaller footprint, front loading paper door, and a unique top feeding design. As before, the ION Thermal 2 still includes a JamFree Autocutter, ESC/POS compatibility, and is Energy Star certified. All of these features make the ION Thermal 2 Printer the perfect option for retail and hospitality operations that require a dependable yet affordable solution.
“The value-oriented receipt printer space has become increasingly crowded,” states Nick Melnyk, VP of Products & Services at POS-X. “We are excited to bring to market an extremely competitive product which offers class leading performance, price and warranty service.”
With the release of the new ION Thermal 2 receipt printer, POS-X has made the decision to discontinue the previous generation ION Thermal. Please see the End-Of-Life Notice at the bottom of this article for phase out dates of the ION Thermal receipt printer.
Available March 1st, 2016
End-of-Life Product Notice
ION PT1 Thermal Printer
POS-X is initiating the End of Life (EOL) process for the ION PT1 Thermal Printer.
POS-X will continue to offer and provide warranty repair for the EOL products three (3) years from the Last Customer Ship (LCS) date announced below for those customers with a valid support contract.
The objective of this announcement is to assist in making your final purchase of the product subject to this EOL, and to help smoothly transition to the new products through the following milestones:
|Official EOL Notice||Distribution of official notice to the general public||February 10th, 2016|
|Last Customer Ship Date||The product is no longer for sale after this date||March 15th, 2016*|
|End of Service Renewals||Last day to purchase warranty service upgrades||30 days from LCS|
|End of Warranty Repair||Repair service will be based on product's warranty||March 15th, 2019*|
|*Date is subject to change. Product will be available while supplies last.
Affected Orderable Part Numbers
|EOL OPN||EOL Description||Replacement OPN|
|ION-PT1-1US||ION Thermal Receipt Printer USB & Serial||ION-PT2-1US|
All warranties on EOL models are honored for the full extent of the warranty period, and include free lifetime technical support for the product. For more details on the POS-X warranty, please visit pos-x.com/warranty. If you have any questions regarding the End of Life process, please call POS-X Customer Care at 360.302.2222.