29 Oct Windows 7 Pro End of Life Announcement
End-of-Life Product Notice
Windows 7 Pro Terminals
POS-X is initiating the End of Life (EOL) process for all variations of the ION TP5 and EVO TP6 with Windows 7 Pro. Windows POS Ready 7 and Windows 10 SKUs will be unaffected by this EOL announcement.
POS-X will continue to offer and provide warranty repair for the EOL products five (5) years from the Last Customer Ship (LCS) date announced below for customers with a valid support contract.
The objective of this announcement is to assist you in making a final purchase of the product, and to help you smoothly transition to the new products by planning for the following milestones. Any questions about this EOL notice or proper replacement products should be directed to your sales representative.
|Official EOL Notice||Distribution of official notice to the general public||October 31st, 2019|
|Last Customer Ship Date||The product is no longer for sale after this date||January 14, 2020*|
|End of Service Renewals||Last day to purchase warranty service upgrades||30 days from LCS|
|End of Warranty Repair||Repair service will be based on product's warranty||January 14, 2025|
|*Date is subject to change. Product will be available while supplies last.|
Below is a list of affected part numbers with Windows 10 equivalents.
|EOL Model||Model Description||Replacement Model||Replacement Model Description|
|ION-TP5F-FxxC||14", J1900, Win 7 Pro x64||ION-TP5F-FxxG||14", J1900, Win 10 Pro x64|
|ION-TP5E-FxxC||14", Printer, J1900, Win 7 Pro x64||ION-TP5E-FxxG||14", Printer, J1900, Win 10 Pro x64|
|ION-TP5F-Fxx3||14", J1900, Win 7 Pro||ION-TP5F-Fxx9||14", J1900, Win 10 Pro|
|ION-TP5E-Fxx3||14", Printer, J1900, Win 7 Pro||ION-TP5E-Fxx9||14", Printer, J1900, Win 10 Pro|
|EVO-TP6D-FxxC||15", J1900, Win 7 Pro x64||EVO-TP6D-FxxG||15", J1900, Win 10 Pro x64|
|EVO-TP6D-Fxx3||15", J1900, Win 7 Pro||EVO-TP6D-Fxx9||15", J1900, Win 10 Pro|
All warranties on EOL models are honored for the full extent of the warranty period, and include free lifetime support for the product. For more details on the POS-X warranty, please visit pos-x.com/warranty. If you have any questions regarding the End of Life process, please call POS-X Customer Care at 360.302.2222.