The following terms and conditions (“Terms of Use”) apply to all visitors to, or users of, this web site and to all of our products and services controlled by POS-X (collectively “POS-X Products and Services”). The Terms of Use also apply to any information, including the text, site design, graphics, logos, icons and images, audio and video clips, as well as the selection, assembly and arrangement thereof or other materials appearing on this web site (the “Content”). By accessing this web site, the user acknowledges acceptance of these Terms of Use. POS-X, LLC. (“POS-X”) reserves the right to change these Terms of Use from time to time at its sole discretion and without prior notice. In the case of any violation of these Terms of Use, POS-X reserves the right to seek all remedies available by law and in equity to redress such violations. These Terms of Use apply to all visits to the POS-X web site, both now and in the future.
Trademarks
Unless otherwise specified, all product and service names, slogans, custom graphics, icons, logos and service names are registered trademarks, unregistered trademarks, trade names or service marks (“Marks”) of POS-X. All third party trademarks, trade names or service marks are the property of their respective owners. The use of any POS-X Marks without our express written consent is strictly prohibited. Your access to this web site should not be construed as granting, by implication, estopppel or otherwise, any license or right to use any Marks appearing on the web site without the prior written consent of POS-X or the third party that may own the Mark. If you have any questions, you may contact our Legal Department at POS-X, LLC, 1975 Midway Ln Ste O, Bellingham WA 98226, ATTN: POS-X Legal Department or 360.302.2222.
Copyrights
Unless otherwise specified, all Content and software are the property of POS-X and are protected by U.S. and international copyright laws. All other copyrighted materials are the property of their respective owners.
You may view, download, print and retain a copy of pages of our web site provided that (1) your use of such information from POS-X’s web site is for your informational, personal and non-commercial use only, (2) you will not copy, transfer or transmit such information to another person or entity, post it on any network computer or broadcast it in any media, (3) any copy of this information which you make shall retain all legal notices, copyright and other proprietary notices contained therein, and (4) you make no modifications of such information.
Except as expressly provided above, you may not use, download, upload, copy, print, display, perform, reproduce, republish, license, post, transmit or distribute any Content from our web site in whole or in part without POS-X’s prior written permission. If you wish to obtain permission to reprint or reproduce any Content appearing on our web site you may contact us via our Marketing Department at POS-X, LLC, 1975 Midway Ln Ste O, Bellingham WA 98226, or 360.302.2222. All rights not expressly granted herein are reserved.
Disclaimer
Every effort has been made to ensure the accuracy of the Content presented on POS-X’s web site. However, POS-X assumes no responsibility for the accuracy of the Content. Information about POS-X Products and Services is subject to change at any time without notice. POS-X may make improvements and/or changes in the Products, Services and/or the programs described in this web site at any time without notice. References to non-POS-X products, services and/or programs is for information purposes only and constitutes neither an endorsement nor a recommendation.
ALL CONTENT OR INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY.
POS-X SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE TO ANY PERSON FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM THE USE OF, THE INABILITY TO USE, OR RELIANCE ON THE CONTENT OR INFORMATION PRESENTED, LOSS OF PROFITS OR REVENUES OR COSTS OF REPLACEMENT GOODS, EVEN IF POS-X HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
Links and search results
POS-X’S web site may contain links to other sites or automatically produce search results that refer or link to other web sites. Clicking on such a link to a third party site will cause you to leave our web site. We do not control or endorse the linked third party sites and are not responsible for the contents of any linked third party site, any link contained in a linked third party site, or any changes or updates to such third party sites. We do not guarantee, represent or warrant that the content of these sites is accurate, legal, inoffensive, or free from viruses or other features that may adversely affect your computer. These links are provided to you only as a convenience and are governed by terms and conditions of the particular third party site to which you are linked. By using our web site to search for or link to another site, you agree and understand that you may not make any claim against POS-X for any resulting damages or losses. If you encounter a problem with a link from our web site, please notify us at info@pos-x.com.
CONTENTS ©2015 POS-X, LLC, ALL RIGHTS RESERVED.
Privacy Policy
EFFECTIVE DATE
The Effective Date of this Privacy Policy is September 2, 2015.
INTRODUCTION
POS-X, Inc. and its affiliates (“POS-X” or “we”) respect your privacy. Your privacy is a priority at POS-X, and we take responsible measures to protect it.
Please take time to read this Privacy Policy. This Privacy Policy explains how we collect, use, share and protect the information of our customers. This Privacy Policy does not apply to the practices of any company or individual that POS-X does not control. It does not, for example, apply to any websites or online services that you may access from POS-X products. You should review the privacy policies of these websites and services to learn more about their privacy practices, which may differ significantly from POS-X’s.
By accessing and using POS-X products and services, you agree to accept the terms and conditions of this Privacy Policy, and you consent to our use and disclosure of the information collected by us or submitted to us. You also acknowledge that you are aware that this policy may change over time. The effective date of this Privacy Policy is stated above.
WHAT INFORMATION WE COLLECT
Personal Information. We collect various categories of data that can be used to identify or contact a specific person directly from purchasers and users of our consumer products and services. We call this “Personal Information.” When you interact with POS-X, we may collect Personal Information relevant to the situation, such as but not limited to your name or contact information including mailing address, phone number, or email address. If you make purchases directly from POS-X, we also collect your payment (i.e., credit card) information. POS-X collects Personal Information when you purchase a product from us directly, register a POS-X product or service, open a MyPOS-X account online, access certain POS-X services, contact us for warranty service or customer or technical support, enter a sweepstakes or participate in surveys, promotions and giveaways. From time to time, we may offer additional products, features, services and promotional opportunities that would require you to submit Personal Information to POS-X in order to participate.
Non-Personal or Anonymous Information. We also collect data in a form that does not, on its own, permit direct association with any specific individual. We consider this Non-Personal or Anonymous Information. Examples of Non-Personal Information we collect, use and share include the IP address and Internet Browser make and version you use to connect our website. POS-X also collects Anonymous Information regarding customer activities on our websites, on Internet-connected products and services, and on POS-X’s Internet store.
Cookies. POS-X uses session and persistent “cookies” to collect information when you visit POS-X’s website or online store, and uses pixel tags (also known as pixels or web beacons) to place and read these cookies. A cookie is a small data file that POS-X transfers to your device and is stored locally on your device. Cookies are used by thousands of websites in order to enhance the website experience. When you visit POS-X’s websites, we use cookies to identify your device so that you do not have to re-register each time you visit, and we use them to anonymously measure the traffic to our site and its different services and features. We also contract with third party service providers who use anonymous cookies to tag visitors to our online store and website. These cookies may be persistent, which means that they enable us to track and target the interests of our users to enhance the experience on our partners’ websites. Persistent cookies remain on your local storage for an extended period of time. If you have one of these persistent cookies, you may see advertisements for our products displayed on other publishers’ websites which you visit. Your browser contains features to help you manage cookies. You may remove or prevent placement of cookies by following the directions provided in your browser’s “help” file.
HOW WE USE THE INFORMATION WE COLLECT
Personal Information. We use Personal Information to respond to your requests for information, to ship products and deliver services, to provide support, to customize the advertising and content that you see, and to communicate with you about your POS-X products and services. For example, if you sign up for our email newsletter, we will send the newsletter to the email address you provided. We will also use Personal Information to send you information about products and services that may be of interest to you, both from POS-X and our third party partners. You will always have the opportunity to “opt out” by unsubscribing or otherwise declining to receive further communications. Later on in this Privacy Policy, we provide you with more information on how to view, correct or remove your Personal Information.
Anonymous Information We use Anonymous Information for many reasons, including to determine how people use the POS-X products and services. For example, this information tells us how often users click on pages, which files are downloaded most frequently, and which online services are the most popular. Analyzing this data allows us to improve the performance of POS-X products and services.
HOW WE SHARE INFORMATION
Sharing with Third Parties. We may share Personal Information and Anonymous Information with some third party companies who work with us in our business, such as delivering content, processing payments, addressing warranty claims, and receiving marketing assistance. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in POS-X products and services, or conduct customer research or satisfaction surveys. If we supply Personal Information to these third parties, we require them to use it only for the function or purpose for which they are working with POS-X, and prohibit disclosure except at our direction consistent with the services they are contracted to provide.
Aggregating Information. We aggregate Personal Information and Anonymous Information that we collect, and exchange it (in a form no longer personally identifiable) with advertisers and other partners who are interested in the use and performance of the POS-X products and services. We share this information so that our partners also may provide you with an optimal user experience and better understand how users access the POS-X products and services.
Disclosing Information. We will disclose Personal Information as required by law, or if in our judgment it is necessary to respond to lawful governmental requests or legal process (for example, a court order, search warrant, or subpoena); the information is relevant to a crime that has been or is being committed; an emergency exists that poses a threat to your safety or the safety of another person; or it is necessary to protect the rights or property of POS-X or our employees. If the ownership of POS-X or an affiliate or their assets changes as a result of a merger, acquisition, sale of assets, or in the unlikely event of a bankruptcy, your information may be transferred to another company. If we believe a transfer results in a material change in the use of the Personal Information we’ve collected or received about you, you will be given the opportunity to opt out of the transfer.
International Transfers. POS-X is a company located in Bellingham, Washington in the United States. If you are located in Canada, Mexico or elsewhere outside of the United States, please be aware that any information we collect may be processed and transferred to the United States and be subject to U.S. law. By using POS-X products and services or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information to and in the U.S.
HOW WE PROTECT INFORMATION
Protective Measures. POS-X has implemented systems designed to maintain the confidentiality of the Personal Information that it collects. POS-X maintains internal practices designed to protect the security and confidentiality of this information by, among other things, limiting employee access to and use of this information. When you provide POS-X with sensitive Personal Information such as credit card numbers over the Internet, we encrypt your transmissions using SSL (“Secure Sockets Layer”), and other industry standard security technology. While no one can guarantee the security of a website, Internet transmission, computer system or wireless connection, we do employ common safeguards intended to mitigate the risk of unauthorized access or disclosure of the Personal Information we store or handle. We keep such information on servers located in controlled facilities that are protected by firewalls and employ other technical measures designed to prevent intrusion or unauthorized access to our data centers. For employees with access to Personal Information, we provide training to employees on privacy and data security.
HOW YOU CAN ACCESS OR REMOVE YOUR PERSONAL INFORMATION
If you desire access to view, correct or remove your own Personal Information, you may do so by emailing us at info@pos-x.com or by calling 360-302-2222. If you request removal of Personal Information, you acknowledge that residual Personal Information may continue to reside in POS-X’s records and archives, but POS-X will not use that Personal Information going forward for commercial purposes. POS-X reserves the right to maintain your Personal Information if POS-X has suspended, limited, or terminated your access to the POS-X website or POS-X products and services for violating any applicable Terms of Use or the POS-X Internet Apps Software License Agreement. This paragraph does not apply to POS-X’s collection of Anonymous Information.
DO NOT TRACK
POS-X does not knowingly track Personal Information about visitors to POS-X.com over different sites and over time, and it does not enable third parties to do so, regardless of whether POS-X detects a do-not-track or similar signal from a visitor’s browser.
POSTINGS
Where applicable, if you post user comments or engage in similar activity, please remember that anything you post may be publicly available. In other words, publicly displayed information is public. Portions of your user profile may also be available to other users of or visitors to our websites. Any such submissions to POS-X will be public and will not be considered private information and not Personal Information or Anonymous Information. We do not control, and are not responsible for, the actions of other users of the POS-X website with respect to any information you post. In addition, information that you post may be collected and used by others to send you unsolicited messages and for other purposes.
CHANGES TO THIS PRIVACY POLICY
As POS-X’s business changes and grows, POS-X may make changes to this Privacy Policy. Please check back periodically to review these changes. If POS-X’s changes have a significant effect on the way we use your information, however, POS-X will announce the changes in a more prominent way, which may include, for example, notification by email. POS-X will use your information according to the latest version of the Privacy Policy. The latest version of the Privacy Policy will be available at https://pos-x.com/policies. By continuing to use POS-X’s services after the posting of such revised Privacy Policy, you consent to the terms of such revised Privacy Policy.
HOW TO CONTACT US
If you have any questions regarding this Privacy Policy, please contact us at info@pos-x.com.
Return Policy for Direct POS-X Sales
POS-X’s return policy allows for products purchased directly from POS-X, such as parts or items on the the Dealer Marketplace, must be returned by the original purchaser during the initial thirty (30) day period following the date of purchase. A POS-X return authorization number must first be obtained as provided below. The refund will be the purchase price actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping and handling are not refundable.
The return authorization number must first be obtained from POS-X’s Customer Service online at pos-x.com/support or by emailing support@pos-x.com or by calling 360.302.2222, 6:00AM to 4:30PM Pacific Time, Monday through Friday. Please note that holiday hours may vary. For up to date information, please visit pos-x.com
Products must be returned to the address specified by POS-X Customer Service and must be shipped in the original packaging, with freight prepaid to POS-X, and must be received in new or same condition as received. The return authorization number must be included in the packaging. POS-X reserves the right to assess fees for any damaged or missing parts in addition to the ten percent (10%) restocking fee.
Return authorization numbers are valid for only fifteen (15) days from issuance. The customer is responsible for and must prepay all shipping charges and shall assume all risk of loss or damage to the product while in transit to POS-X. If the product is returned to POS-X (i) without a POS-X return authorization number, and/or (ii) beyond the fifteen (15) day period, and/or (iii) without proper packaging, POS-X retains the right to refuse delivery of such return or may return the unit to the customer at the customer’s expense and with no refund issued.
Refunds for approved return orders purchased with a major credit card or open account will be issued to the original payment method.
Non-qualified and non-conforming returns are not included in POS-X’s return policy and, if returned, may be refused by our returns department.
For defective products, please see POS-X’s warranty terms and conditions.
PLEASE DO NOT RETURN YOUR UNIT TO POS-X WITHOUT PRIOR AUTHORIZATION.