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03 Apr Installing Chinese and Korean Languages on TP5 Pro Printer

Posted in by Philip Sanborn

The ION TP5 Pro printer will support Chinese or Korean printing, simply load the font file for the language you need following the instructions below.   Download the appropriate binary file. Chinese: https://px-download.s3.amazonaws.com/TP5_Chinese_Font.bin Korean: https://px-download.s3.amazonaws.com/TP5_Korean_Font.bin Open the configuration utility. Select the USB printer. Press the Download Fonts button. Press the button with 3 dots, navigate to the download location, select the binary file you downloaded above, and press the Download button. You should get a message that says it was successful once it’s done. Shut the computer down and turn it back on. Do not restart. Open the configuration utility back...

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11 Sep ION TP5 Printer Compatibility

Posted in by Philip Sanborn

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]POS-X has tested the following applications for compatibility with the ION TP5's integrated printer. If you are having issues with any of the following applications and the ION TP5 printer, please ensure you have the latest driver installed and are using the proper sized roll of paper. If your issues persist, please contact POS-X customer support.[/vc_column_text][/vc_column][/vc_row][vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_empty_space][vc_column_text][table id=126 /][/vc_column_text][/vc_column][/vc_row][vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]NOTE: Software being listed above does not indicate it has been certified by the software company with the ION TP5.[/vc_column_text][/vc_column][/vc_row][vc_row css_animation="" row_type="row"...

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14 Apr Printer Installation Workaround (Thermal)

Posted in , , by Philip Sanborn

If you install the thermal printer driver and are not able to get the printer to work, here is a workaround that will fix the problem. First, navigate to the Devices and Printers section. Press the Windows Start button. Choose Control Panel If the Control Panel is in Category view, click on the View devices and printers.     Once you get to the Devices and Printers screen, click on add a printer.     Next, choose "The printer that I want isn't listed" and press next   Next, choose "Add a local printer or network printer with manual settings"   Choose Next     On the "Install the print driver" screen, choose Manufacturer "Generic" and the...

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