By requesting and allowing remote support of your computer within your care, you hereby release POS-X LLC and any of its employees that may or may not directly influence the activities of the device from any and all liability including but not limited to: failure of the device; corruption of any data on the device; a virus, spyware, or any other malicious intent software appearing on the machine; the machine performing slowly or erratically (compared to previous use); any activities which may require a third party computer service or IT company becoming involved to repair any or all changes that may result whether directly or indirectly related to the remote support provided by POS-X LLC Furthermore, you hereby understand that this remote support is provided as a courtesy to support POS-X LLC’s products and is in no way a guaranteed service, or guaranteed to rectify your issue or for whatever reason the remote support was suggested or requested.